1. What services does Vaultora provide?
Vaultora specializes in Web Development and Web Design. We create modern, responsive websites tailored to businesses, entrepreneurs, and individuals.
2. How do I start a project with Vaultora?
Simply check our Pricing page and contact us through or email at support@vaultora.ovh We will discuss your requirements, provide a clear proposal, and guide you through the next steps.
3. What payment methods do you accept?
We accept PayPal and credit/debit card. All payments are processed safely.
4. Do you require upfront payment?
Yes. Depending on the package, we may require either full upfront payment for small projects or a 50% deposit for larger custom projects. This ensures both parties are committed to the work.
5. Can I request a refund if I’m not satisfied?
Yes, refunds are handled on a case-by-case basis (see our Refund Policy page). If services were not delivered as agreed or billing errors occur, you may be eligible for a refund.
6. Do you offer ongoing support after project completion?
Yes. We provide Help & Support services, including maintenance, troubleshooting, and updates to ensure your project runs smoothly.
7. How long does a project usually take?
Project timelines vary depending on the complexity and scope. A simple website may take 3–7 days, while larger projects can take 2–4 weeks. Timelines will always be discussed and agreed upon before work begins.
8. Do you work with international clients?
Yes. Vaultora proudly works with clients worldwide. All communication, payments, and project deliveries are handled online.
9. Is my data safe with Vaultora?
Absolutely. We take privacy and security seriously. All client data is protected using SSL encryption, secure storage, and limited access only by authorized team members.
10. How can I contact you?
You can reach us through our Contact Page, email us at support@vaultora.com